Last Update: November 19, 2025

Flaurell Wines Canada (“Flaurell”, “we”, or “us”) values and respects your privacy. This Privacy Policy describes the manner in which we collect, use, disclose, and otherwise process personal information when you visit our website where this Privacy Policy is posted (the “Website”) or when you interact with us through digital platforms or communications.

TABLE OF CONTENTS

• Collection and Use of Personal Information

• Sharing of Personal Information

• Information About Our Website

• Interest-Based Advertising

• Safeguards and Retention

• Your Choices

• Access to Information

• Updates to the Privacy Policy

• Contact Us

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect personal information when you:

• Visit our Website

• Sign up to receive marketing emails such as newsletters, offers, and updates

• Engage with Flaurell on social media

• Participate in a survey or promotion (if applicable)

• Submit a request through our contact form

• Contact us with a comment, question, or complaint

Visit our Website

To access our Website, you may be asked to confirm that you are of legal drinking age in your province or territory of residence.

Location Information

With your consent, we may collect information about your location when using certain features on our Website, such as locating retailers or distributors who carry our products. You may limit location access through your browser settings.

Marketing Communications

If you sign up to receive marketing emails, we may collect your first and last name, email address, and province/postal code to send newsletters, updates, or promotional content tailored to your interests. You can unsubscribe at any time by clicking “unsubscribe” at the bottom of any email or by contacting us (see “Contact Us”).

We may also use third-party platforms (such as social media networks) to deliver targeted advertisements. To opt out, contact us using the details in the “Contact Us” section.

Contests and Promotions

If we offer contests or promotions, we may collect your name, email address, phone number, and any information needed to administer participation or deliver a prize.

Contact Us

If you contact us with a comment, question, or complaint, you may be asked for identifying information such as your name, email address, and phone number, as well as any details you provide related to your inquiry.

We may retain this information to assist you in the future and improve our customer service.

SHARING OF PERSONAL INFORMATION

We do not sell or disclose your personal information without your consent, except in the following circumstances or as permitted by law.

Affiliates

With your consent, we may share and analyze personal information within Flaurell Wines Canada for purposes such as improving communications or enhancing our content. To opt out, contact us.

Service Providers

We may transfer personal information to service providers acting on our behalf (e.g., website hosting, email distribution, analytics, marketing support).

Service providers are only given the information necessary to perform their duties and may not use it for their own purposes.
They may be located in Canada, the U.S., or other jurisdictions.

Legal and Compliance

We and our service providers may disclose personal information in response to valid legal processes (e.g., search warrants), or as required by Canadian or foreign law enforcement.

Personal information may also be disclosed to investigate possible violations of law or to protect the safety and property of individuals.

Sale of Business

In the event of a merger, acquisition, corporate reorganization, or other business transaction involving Flaurell Wines Canada, personal information may be transferred as a business asset.

INFORMATION ABOUT OUR WEBSITE

Visiting our Website

You can generally visit our Website without identifying yourself. However, we collect IP addresses and related technical data such as browser type, operating system, page requests, and time spent on the Website.

This information helps us understand Website activity and improve performance.

Cookies

Our Website uses cookies to enhance your browsing experience. Cookies help us recognize repeat visitors and improve site functionality.

You may disable cookies through your browser settings; however, some features may not function properly.

Analytics

We may use third-party analytics tools such as Google Analytics to gather and analyze Website usage data (e.g., pages visited, time spent, search terms). These third parties may use cookies and tracking technologies.

For more information or to opt out of Google Analytics tracking:
https://tools.google.com/dlpage/gaoptout

Additional information:
https://policies.google.com/technologies/partner-sites

Third-Party Links

Our Website may contain links to external websites not operated by Flaurell. These links are provided for convenience only.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

INTEREST-BASED ADVERTISING

We may work with advertising partners who use cookies or similar technologies to deliver ads tailored to your interests based on your browsing habits.

Opting Out

To opt out of interest-based advertising from participating third-party companies, visit:
http://youradchoices.ca/choices

SAFEGUARDS AND RETENTION

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

Personal information is retained only as long as necessary for the purposes described in this Privacy Policy or as required by law.

YOUR CHOICES

You may unsubscribe from marketing emails using the link at the bottom of each email or by contacting us directly.

To opt out of interest-based advertising, see “Interest-Based Advertising.”

ACCESS TO INFORMATION

Subject to applicable law, you have the right to access, update, and correct inaccuracies in your personal information.
To make such a request, contact us using the details below. We may need to verify your identity before granting access.

UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices.
The “Last Update” date at the top indicates when it was most recently revised.

CONTACT US

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Address
Flaurell Wines. Edmonton, Canada
Email: info@flaurellwines.com